Answer Customer Questions in Seconds
Give your customers an easy way to get self-service answers. Answer Hub moves deals forward while you sleep.
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Deals slow down when buyers need answers
Legacy tools don’t help prospects get real answers. By the time your customer hears back from your sales reps, they've already moved on.
Website Chatbots
Book meetings... but can’t answer complex product questions.
Trust Centers
Are an expensive FAQ for security. They don't answer sales questions.
Knowledge Bases
Prospects don't want to search, so they ping sales reps anyway.
AI Sales Assistants
Coach your reps, but aren’t customer-facing.
1up gives prospects the answers they need to buy.
Your prospects talk to 1up in natural language for instant answers on sales, security, and product questions. Perfect for sales cycles where customers need details.
1up is not allowed to guess
Trained only on your approved answers, with built-in guardrails to keep it honest.
- Binary Answer Logic
It finds the best human-approved answer or says “I don’t know.”
- Closed System
Every response comes from your approved library, so buyers see what you’ve vetted, not AI noise.
Automatically loop in your team at strategic moments
If the library can’t answer, buyers tap once to bring in the right expert. AI takes the routine 90%, while your team will always own the critical 10%.
Track what buyers ask, word for word
1up captures each chat log, giving reps detailed insights into what their champions and buying committees are asking.
Share docs needed to seal the deal
Product docs, audit reports, and even sales assets are a fan favorite. Protect sensitive data behind a login page. You always maintain full control over who can access your Answer Hub.
What Users Love About 1up
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“The time we save with 1up has changed how we work. Our team speeds through DDQs and spends time polishing responses instead of writing them from scratch.“
James Herbert
How JumpCloud Doubled Sales Questionnaire Completion with 1up
JumpCloud is now seeing a 95% completion rate of their sales questionnaires through automation with 1up - more than double what it was.
“1up has demonstrated exceptional capability in addressing complex technical sales queries with precision.“
Pradeep Nayar
How WalkMe® Reduced RFP Response Time by up to 90%
By centralizing the WalkMe knowledge base and automating RFP management, 1up created space for sales reps, sales engineers, and account executives to spend their time on customer-facing tasks, like conversations, context, and collaborations.
Keep customer data and PII safe with Enterprise Grade security
1up is a SOC2 Type II compliant platform built by cybersecurity engineers.
All data is encrypted at rest and in-transit. Documents added to 1up are never used to train AI models, and users maintain full control and visibility over their data.
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Answer Hub is trained on your approved answer library. If an answer isn’t found verbatim, it won’t guess. Instead, 1up responds with “I don’t know” and loops in a rep to help.
The buyer can loop in the right human expert with one click. 1up handles the routine 90%, while your team owns the critical edge cases.
Every question is logged and shared with your team. Reps get clear insight into buyer intent, customer objections, and even feature gaps in your product.
Yes, 1up supports dozens of languages and automatically generates answers in your preferred language. 1up also proofreads your answers for perfect grammar and spelling – eliminating the need for manual review and ensures accurate, polished responses.
You can share product docs, security reports, DDQs, and sales assets. Sensitive content stays protected behind login. You can even upload an NDA or ToS for users to agree to.
