Answer Hub

1up answers sales and product questions using your approved sources... and automatically loops in a human when needed.

Give your prospects the answers they need to close the deal

During Presales evaluations and Pilots
“Our reps stopped drowning in follow-up questions the moment we launched Answer Hub. The answers are approved by our Presales team, so we know they're good.”

Presales Leader
Financial Services

For security and compliance reviews
Our reps would spend time replying to the same compliance questions over and over. Now customers log into our Answer Hub, get what they need, and we get back hours of our time.

Director of Security Assurance
Team Lead, Deliveroo

With channel partners and resellers
We gave all our partners access to our Answer Hub. They now handle most common customer questions without waiting for us.

Andrea Cascone
Global Proposals Leader, Docebo

After an RFP has been submitted
After we submit an RFP, prospects always have followup questions. Now we just send them to our 1up page. They get verified answers in seconds, and our reps stay focused on closing.

Alexis Gaï
Chief Revenue Officer, Cleeng

For customer due diligence and renewals
“Every year we get a mountain of DDQs from our clients. We can finally automate answers without wasting cycles.”

Director of Technology
Global Asset Manager

LOVED BY

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1up KB Upset

Problem

Today’s tools don’t help prospects get real answers

Website Chatbots

Book meetings, can’t answer complex product questions

Trust Centers

Validate security, won’t answer sales questions

Knowledge Bases

Prospects won’t dig deep, so they ping sales reps

AI Sales Assistants

Coach Reps, but aren’t customer-facing

Deal Rooms

A pile of files with zero guidance

Try 1up Answer Hub

AI that knows your products inside-out

Prospects can talk to 1up in natural language for instant answers on sales, security, and product questions.

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1up is not allowed to guess

Trained only on your approved answers, with built-in guardrails to keep it honest.

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Binary LLM Logic

It finds the best human-approved answer or says “I don’t know.”

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Closed System

Every response comes from your approved library, so buyers see what you’ve vetted, not AI noise.

1up is not allowed to guess
Automatically loop in your team at strategic moments

Automatically loop in your team at strategic moments

If the library can’t answer, buyers tap once to bring in the right expert. AI takes the routine 90%, while your team will always own the critical 10%.

Track what buyers ask, word for word

1up captures each chat log, giving reps detailed insights into what their champions and buying committees are asking.

Track what buyers ask, word for word
Share public and private docs needed to seal the deal

Share public and private docs needed to seal the deal

Product docs, audit reports, and even sales assets are a fan favorite. Protect sensitive data behind a login page. You always maintain full control over who can access your Answer Hub.

1up Answer Hub in the wild

See how teams are putting 1up to use

Trust Hub

Automate Compliance Reviews

  • Accelerate security & compliance reviews
  • See how Deliveroo did it

Sales Hub

Answer Sales Questions

  • Answer customer questions in seconds
  • See how Cleeng set theirs up

Partner Hub

Enable Channel Partners

  • Handle repeat asks from resellers/partners
  • Check out what Docebo did for their hub

DD Hub

Accelerate Due Diligence

  • Automate DDQ requests
  • Take a look at 1up's Data room

Give buyers the answers they need to seal the deal

1up answers sales and product questions using your approved sources and loops in a human when needed.

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When buyers self-serve, deals move

The impact of letting reps focus on the strategic work

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Faster Deal Velocity

“1up cut our compliance back-and-forth in half and gave our buyers everything they needed without waiting on us.”

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Better champion experience

“Our reps stopped drowning in follow-up questions the moment we launched the Answer Hub—it’s become the silent closer on every deal.”

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Fewer admin tasks for sales

“Implementing Answer Hub was the easiest win of the quarter; prospects finally self-serve the answers we used to chase down manually.”

Our Process

Get your Answer Hub up and running in a few steps

1

Plug in your answers

Import approved content (RFPs, DDQs, etc.)
Tag what’s buyer-safe vs. internal-only
Enable right-or-routed, restrict to your library

2

Brand it and set guardrails

Add logos, colors, and domain
Set public vs. gated access
Add custom NDA and ToS

3

Pilot on a live or mock deal

Share with a champion during the sales cycle
Track time-to-answer and auto-resolve %
Fill knowledge gaps and deploy
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1up is designed to handle complex documents in Word, Excel, Google Sheet, PDF, and Web-Based questionnaire format. Upload documents and export answers with ease.

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