Knowledge Automation
1up’s AI knowledge management makes sales teams faster, smarter, and more efficient.
THE PROBLEM
Customer-facing teams have a tough time
finding the right answers.
When responding to a customer or a questionnaire – searching for answers takes too long.
Asking teammates for help is distracting and slows you down even more.
Traditional knowledge base tools are bloated, difficult to use, and take too long to set up.
1up accesses all of your knowledge sources
and delivers a single answer for any
question — at lightning speed.
Generate hundreds of answers in minutes using trusted sources
- 1up quickly generates a powerful knowledge base using your company documents, website, and data sources like Google Drive.
- Employees then use 1up to answer sales questions, RFPs, and compliance questionnaires 10x faster.
- You can even add 1up directly to Slack, Teams, or Google Chat to generate answers in seconds.
Sales teams love 1up for its speed and simplicity
- 1up works out of the box with same-day setup and almost no learning curve.
- Unlike legacy knowledge base products, 1up combines external and internal knowledge sources
- 1up automatically refreshes your data sources so you no longer need to worry about stale, out of date knowledge.
Trusted by Enterprises
Built by Security Engineers
1up is a SOC2 certified platform built by former cybersecurity engineers. All data is encrypted at rest and in-transit. Users maintain full control and visibility over their data.
Sales Teams Love 1up
Annabelle Clarke, Global Sales Operations Leader Before 1up, answers to a tough customer question might require multiple people. Today we’re able to query our knowledge in seconds, making it easy for anyone to respond on almost any topic.
Choose your use case
Sales teams use 1up to quickly complete RFPs and questionnaires using trusted sources.
Answer complex compliance questionnaires that require in-depth product knowledge.
1up gives your customer-facing teams an easy way to get answers to questions in seconds.
Discover why the best sales teams use 1up to automate question answering
What knowledge sources can I connect to 1up?
1up analyzes all of your company knowledge sources – including your website, product documentation, Google Drive, Confluence, PDFs, and any other company documents you choose.
What document formats does 1up support?
1up can ingest complex documents in Word, Excel, Google Sheet, PDF, and Webpage format.
When responding to a question, 1up can deliver answers with links to the source documents and webpages.
1up generates answers to full questionnaires in various formats such as XLSX, Docx, and PDF.
1up can also generate answers with images (for example, technical diagrams).
Can I use web documentation as a knowledge source?
Yes, website pages, product information, and API docs are excellent sources. Connect your whole website or submit URLs for 1up to learn from. 1up automatically scans your web URLs and keeps up to date.
What do teams use 1up for?
Businesses of all sizes use 1up to answer sales questions, RFPs, and security questionnaires 10x faster. Popular use cases include:
Using 1up as an RFP AI is a common way to generate thousands of responses quickly. Sales teams love being able to automate the complete first draft of their RFP response.
Completing security and compliance questionnaires is another great use case. When automating security questionnaires, 1up is able to combine complex documents to generate accurate answers using trust data sources such as SOPs, operational documents, audit reports, and product documentation.
Among Revenue Teams, the Sales enablement is a favorite use case. Automate answers to complex questions directly in Slack, Teams, and Google Chat. Monitor trends, analyze gaps in your knowledge, and stay aware of what your sales team is asking at all times.
Can I use 1up as a company Search Engine?
That’s a great use case, and you can also think of 1up as an automated question answering tool. Wether its a complex technical question or a customer objection, 1up can help your sales team answer questions in seconds. With any answer, 1up delivers links to relevant documents and sources connected to your knowledge base.
What systems does 1up integrate with?
1up makes it easy for you to add knowledge through integrations with Google Drive, Confluence, Sharepoint, and any web-based URL. 1up enables users to communicate directly via Slack, Microsoft Teams, and Google Chat.
1up supports Single Sign-On out of the box with providers such as Okta, Azure, FusionAuth and Ping Identity. 1up also provides a Chrome Browser Extension to generate answers to web-based questionnaires.
How does 1up keep my knowledge secure?
1up is built from the ground up with enterprise-grade security in mind. Documents uploaded to 1up are never used to train any AI models or shared outside of your workspace, and you retain full control over your data. Your data is isolated to your workspace. It is never shared outside of your organization and is only accessible to you. To learn more about how 1up protects your content, check out our data privacy overview.