Knowledge Automation

Q: What document formats does 1up support?

1up can ingest complex documents in Word, Excel, Google Sheet, PDF, and Webpage format.

Q: Can I use web documentation as a knowledge source?

Yes, website pages, product information, and API docs are excellent sources. Connect your whole website or submit URLs for 1up to learn from. 1up automatically scans your web URLs and keeps up to date.

Q: What do teams use 1up for?

Businesses of all sizes use 1up to answer sales questions, RFPs, and security questionnaires 10x faster. Popular use cases include responding to sales questions, handling RFPs, and tackling security questionnaires.

Q: Can I use 1up as a company Search Engine?

That’s a great use case, and you can also think of 1up as an automated question answering tool. Whether it's a complex technical question or a customer objection, 1up can help your sales team answer questions in seconds. With any answer, 1up delivers links to relevant documents and sources connected to your knowledge base.

Q: What systems does 1up integrate with?

1up makes it easy for you to add knowledge through integrations with Google Drive, Confluence, Sharepoint, and any web-based URL. 1up enables users to communicate directly via Slack, Microsoft Teams, and Google Chat.

AI knowledge management that makes sales teams smarter, better, faster, stronger.

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The Problem

Whether you use a legacy knowledge base or an AI, getting accurate answers to tough customer questions can be painful.

Customers ask hard questions. You're expected to know everything about your products.

Searching for answers takes too long. Asking teammates for help is distracting and slows everyone down.

Knowledge base tools are difficult to use. AI tools are helpful, but even the best won't stop lying.

1up connects all of your knowledge sources and delivers a single answer for any question.

The best teams use 1up to answer complex sales questions, respond to customer objections, and so much more.

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Get Lightning-Fast Answers

1up quickly generates a powerful knowledge base using your documents, website, and data sources like Confluence and Google Drive.
Employees then use 1up to answer complex questions about products, security, compliance, and much more.
You can even add 1up directly to Slack, Teams, or Google Chat to generate answers anywhere in seconds.

Prevent Hallucinations and Correct Answers in Real-Time

See a wrong answer? Correct any response in seconds. 1up continuously learns from your team.
1up is focused on delivering accurate answers from sources you trust. It knows nothing about the world except for what you teach it.
1up learns safely and securely. Documents connected to 1up are never used to train any AI models or shared outside of your workspace.

Try 1up For Free

Sales Teams Love 1up for its Speed and Simplicity

1up works out of the box with same-day setup and almost no learning curve.
Unlike legacy knowledge base products, 1up combines external and internal knowledge sources.
1up automatically refreshes your data sources so you no longer need to worry about stale, out of date knowledge.

Get Answers Anywhere with the Plugin

Not sure how to reply to a customer email?

How about a web-based security questionnaire?

Automate answers anywhere with 1up's Browser Extension. Available now for all Chrome and Edge browsers.

See the Plugin

Enterprise-Grade Security

1up is a SOC2 certified platform built by former cybersecurity engineers. All data is encrypted at rest and in-transit. Users maintain full control and visibility over their data.

Learn More

How Optimove Automates Enterprise Knowledge Management with 1up

See How Optimove Automated Knowledge Management with 1up

As a leader in customer-led marketing, Optimove’s sales team is constantly responding to product questions. 1up was deployed as their automated Enterprise Knowledge Base, generating answers to everything from complex RFPs to one-off customer questions.

Read Their Story

Cleeng Uses 1up to Answer Complex Sales Questions in Seconds

With 1up, Cleeng delivered an automated sales enablement experience across their GTM org. From answering customer objections to automating 1,000-row sales questionnaires, they delivered a level of knowledge automation once considered unattainable.

Read Their Story

How Cleeng Deployed AI for Sales Enablement

Discover why the best sales teams use 1up to automate question answering

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We love the reliability of the responses. 1up is intuitive, fast, and accurate, with no real hallucinations.

Matthew Isaman

Customer Solutions Engineer, Continu

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FAQs

Frequently Asked Questions

Want to learn more? Contact us.

What knowledge sources can I connect to 1up?

1up analyzes all of your company knowledge sources – including your website, product documentation, Google Drive, Confluence, Notion, PDFs, and any other company documents you choose.

What document formats does 1up support?

Can I use web documentation as a knowledge source?

What do teams use 1up for?

Can I use 1up as a company Search Engine?

What systems does 1up integrate with?

How does 1up keep my knowledge secure?

1up is built from the ground up with enterprise-grade security in mind. Documents uploaded to 1up are never used to train any AI models or shared outside of your workspace, and you retain full control over your data. Your data is isolated to your workspace. It is never shared outside of your organization and is only accessible to you. To learn more about how 1up protects your content, check out our data privacy overview.

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