Loopio and Responsive both rely on structured Q&A libraries, though the level of effort can vary.
Loopio requires teams to build and maintain a curated answer library. Questions and answers are matched based on keywords, tags, and metadata, which means some manual setup is needed upfront and ongoing maintenance is required to keep content accurate and relevant.
Responsive also depends on a structured content repository, often with more advanced tagging, fields, and workflows. This can mean additional time spent on configuration and governance, especially for larger teams, but it helps ensure consistency and control across responses.
In general, both tools emphasize manual setup and library management to power answer matching and reuse, with Responsive offering deeper controls and Loopio focusing on ease of use within a structured framework.





