Channel Strategy

A channel strategy is a sales and marketing process that enables brands to reach their target audience at specific touchpoints through a variety of sales and marketing channels where brands intersect with their customers. These channels include any place where customers and brands converge, such as eCommerce platforms, social media, and email.

Devising a robust channel strategy first involves the identification of delivery channels that will be most effective for a given product or service. When these have been identified, sales and marketing teams will often collaborate on a plan for how to best leverage and manage these channels to deliver key messaging, optimize customer engagement, and drive sales.

Channel Strategies Explained:

Channel Strategy FAQs

What is a channel strategy? 

A channel strategy is a plan that enables a business to reach customers and deliver its products or services through various distribution channels, such as direct sales, online platforms, retail stores, or partnerships.

How does a channel strategy work? 

A channel strategy works by determining where and how products or services are promoted, sold, and delivered, considering factors such as target market preferences and market reach. 

How can brands build a channel strategy? 

Building a channel strategy requires brands to identify delivery channels that will be most effective for a given product or service. Sales and marketing teams will often collaborate on a plan for how to best leverage and manage these channels to drive sales.