| 1up | Ombud |
1-liner | Automate RFPs and questionnaire responses | Proposal and RFP response management. |
Free Trial | Yes, 14-day free trial for all users. | No, there is no free trial offered by Ombud. |
Self Service | Yes, 1up is fully self-service | No, Ombud sales team is involved in all pilots and deployments |
Pricing | 1up starts at $250 / month for the Starter Plan with unlimited answers. | You must contact Ombud directly, speak with a sales person, and jump through hoops before learning pricing. Annual Plans only - NO monthly options. |
Setup time | Minutes | Days/Weeks |
Easy Knowledge Base Setup | Connect documents, URLs, and previously completed RFPs to be up and running in minutes | Requires you to set up a Q&A library using a complicated document structure |
Automated Knowledge Base Maintenance | 1up integrates with sources like Google Drive, Confluence, and Notion, and updates your knowledge database continually anytime the sources of truth are updated. | Requires you to manually review and update your Q&A library. |
3rd Party Chat Integrations | Connect 1up to Slack, MS Teams, and Google Chat to enable fast answers to any sales question | Integrates with CRM tools but lacks Chat Integrations for live Q&A (Slack, Teams, Google Chat) |
Easy to use UI | Lightweight interface with minimal setup time. 1up is extremely easy to navigate and get used to. | Complex UI with project management features. Requires a time consuming learning curve. |
Automate Web-based Questionnaires | The 1up Browser Extension automates answers in any web portal based questionnaire | No, questionnaires must be uploaded manually |
Live Chat Support | Yes, with a real human | No, requires opening a ticket system and responds during business hours. |
Time to Complete a 500-Row Questionnaire | Minutes | Hours/Days |