Guru Alternatives: 6 Picks for 2025
Managing company knowledge should be simple—store information, search for it, get instant, accurate answers. But in reality? Many platforms overcomplicate the process. Slow searches, outdated content, clunky interfaces—teams waste time instead of getting work done.
Guru is a popular choice, but it’s not the only option. Many teams find its search too slow, its organization frustrating, and its features lacking. If you’re exploring Guru alternatives, we’ve rounded up the best knowledge management platforms for 2025, so you can find the right fit for your team.
We’re here to present some of the top Guru alternatives on the market so you can automate knowledge management in a way that fits your needs.
Guru alternatives at a glance
| Alternative | Top Feature | Free Trial? | Starting Price |
| Bloomfire | Users can search for exact information, even with complex multimedia content | N/a | Contact Sales |
| 1up | Fastest, most accurate responses to questions and questionnaires | ✅ | $250 / month for unlimited users and answers |
| Slite | Slite Ask Function scans all information across entire team database to answer questions | ✅ | $10 / user / month |
| Knowmax | Users can ask questions in plain language, and Knowmax will understand the context and respond with accuracy | ✅ | Contact Sales |
| Qatalog | Cross-platform integration will pull knowledge from various platforms and centralize it in a single location | ✅ | $15 / user / month |
| Archbee | Strong collaboration that allows multiple team members to add to a knowledge base | ✅ | $50 / month |
The Downsides of Guru
Okay, but why are we looking at competitors, anyway? After all, Guru shows up in many ways for its users.
Still, there are some downsides that can’t be ignored, and for a knowledge management platform, you want to be able to easily search and find accurate information from your own knowledge base.
That’s a problem for many users with Guru.
– Justin T. from G2 “There’s so much information that can be stored within Guru that it takes a lot of ongoing, dedicated maintenance. In both companies I’ve used Guru at, cards become outdated and don’t get the proper updating in a timely manner. Thus, I’ve used outdated information for decision making.”
Here’s what users don’t love about Guru:
- Slow search and navigation: The point of working within a single knowledge base is that you can centralize all of your information in a single location and access it all quickly and easily. Sadly, Guru users find the platform to be slow and difficult to navigate, taking more time than necessary to get what they need. And, you cannot upload files to get answers automatically answered, so if you have long RFPs that need automating, forget about Guru.
- Poorly organized content: Guru is not known for being particularly intuitive, so organizing your content within the platform can be problematic. Users find themselves spending time building a knowledge base that should build itself.
- Unreliable features: Guru starts with a free trial, and then only moves up to $15 per user, per month, so it’s not super expensive (though those “per users” can add up). But for that price, it should do more than the bare minimum. Editing options are limited, and many features feel half-baked.
- Interface is clunky: AI should be easy to use and extremely intuitive. With Guru, users report the AI is not as responsive as they would like, and it doesn’t offer as many features as alternatives.
Guru competitors to streamline automated responses
So, let’s talk about those alternatives to Guru and what they have to offer your business.
Bloomfire
Bloomfire is a knowledge management platform that designs its AI to index all possible content. This includes video, which allows for precise responses even with the most complex searches.
Like most platforms of its kind, Bloomfire offers a centralized knowledge base and collaborative features. Users can also create content from within the platform, including documents, presentations, and videos.
Users can also integrate Bloomfire with existing business tools like Slack and MS Teams, so they can work from a single workspace.
However, its functionality isn’t very robust, it cannot tackle long questionnaires in a short amount of time and serves primarily as a content library.
Key Points
| Use cases | Bloomfire is great for businesses seeking an average-speed, cheap tool to reduce information silos. |
| Standout feature | Bloomfire’s winning feature is its ability to deep index content across file types, including the spoken word. |
| Tracking and analytics | Users can track user activity and measure the effectiveness of the knowledge base. The platform offers detailed reports and visuals. |
| Integrations | Users can integrate with Slack, MS Teams, Salesforce, Zendesk, and more. |
| Customer support | Bloomfire offers a help center, a resource center, and a ticket system to contact support. |
Top Features
- AI-powered search
- Deep indexing of content
- Collaboration tools like discussions, comments, and user role management
- Customizable content libraries so users can tailor knowledge
Pricing
Bloomfire does not have clear pricing plans on the website. Instead, they ask you to contact sales to discuss a custom plan that makes sense for your needs. You can request a demo, and the company does offer the first 30 days free for certain plans. These plans include:
- Single Team Access
- Department-wide Access
- Company-wide Access
Pros and Cons of Bloomfire
| Pros | Cons |
| Layout of the platform is easy to understand and use | The speed is just “okay,” but definitely not fast even for single questions |
| Fast customer service and support | Font for content is predetermined, making it difficult to copy and paste |
| Ability to share resources among colleagues, along with collaboration features | Inability to fully customize to user liking |
| Can be difficult to pull up “exact files” you want |
1up
1up is a robust AI knowledge management platform (while having the simplest interface). The platform offers a single, unified source of truth for your documents, website, and other knowledge sources. All information is centralized in a knowledge base, and our AI, K.B. mines that data for questions to user queries in record speed.
Accuracy is the top priority when it comes to the automated responses at 1up, and we ensure users don’t have to deal with confusion, hallucinations, or delayed responses, by sourcing all data from you.
Plus, with 1up, you can fill out questionnaires that are hundreds of lines long in minutes, whereas with Guru or other Guru alternatives on this list, it would take at the very least, hours or days.
Key Points
| Use cases | 1up is an AI knowledge management platform that centralizes all company data and uses AI to respond with record speeds and the highest accuracy. |
| Standout feature | Fastest and most accurate knowledge management AI software for search queries and questionnaires. |
| Tracking and analytics | 1up will analyze your company’s knowledge sources and update them in real-time. |
| Integrations | Users can integrate Slack, Google Chat, and MS Teams. 1up also has a Google extension for users looking to work directly in web pages. |
| Customer support | Users can email support or chat with a real person in a live chat box. |
Top Features
- Automated Question Answering
- Onboarding in Minutes
- Automated Multi-Question RFP and Questionnaire Responses
- Knowledge Base for Accurate Answers
- Workflow Management
Pricing
1up offers a 14-day free trial and starter, as well as pro and enterprise plans.
- 1up Starter: From $250 per month (up to 5 users)
- 1up Pro: From $850 per month (up to 20 users)
- 1up Enterprise: Contact sales to discuss
Pros and Cons of 1up
| Pros | Cons |
| Lightning fast responses unlike competitors who respond in hours or days. | Enterprise audit logging is limited in scope. |
| The platform is simple to use with tons of integrations with Slack, MS Teams, and more. | Customer support is only accessible during North American working hours. |
| The platform is extremely easy to navigate and use in minutes | Premium onboarding services are reserved for Enterprise subscribers. |
| No inaccurate responses as all data is from your internal documents, website, and more. | Exporting custom PDF templates is not supported. |
| The fastest setup time compared to any other knowledge management platform, with an easy walk-though demo provided. | |
| Fills out complex sheets and files with hundreds of lines in record speed. | |
| Offers live chat with a real human, instead of just another AI support system, while taking all user feedback to heart and actually integrating it. | |
| Provides links to where the information was retrieved so you can verify accuracy. |
Slite
Slite’s claim to fame as a knowledge management platform is that it is easy to use, for even the least technical members of your team. If centralizes all of your company’s data and offers an AI assistant to help draft documents based on that data.
Slite can summarize, translate, and generate documents for users all from company files. It will also help users create visual content for beautiful presentations and sales playbooks.
The platform offers collaborative features, so teams can communicate with each other and admins can track progress.
Key Points
| Use cases | Slite is ideal for remote teams to simplify their workflows and centralize knowledge sharing. |
| Standout feature | Slite’s AI can clean up messy notes and documents to create well-formatted, structured files. |
| Tracking and analytics | Slite offers knowledge management metrics, so users can measure platform effectiveness. |
| Integrations | Slite will integrate with Confluence, Google Drive, Google Workspace, Canva, and more. |
| Customer support | Users can search for answers in a help center or chat with support online. |
Top Features
- Centralized knowledge base
- Collaboration in real time among team members
- A channel structure for documents
- Insights for better performance from AI
Pricing
Slite offers a 14-day free trial and standard, premium, and enterprise plans.
- Standard Plan: $8 /member/month
- Premium Plan: $12.50 /member/month
- Enterprise Plan: Contact Sales
Pros and Cons of Slite
| Pros | Cons |
| Easy to use interface for people with few technical skills | Weak AI functionality that makes it a hassle to find the right document and extract accurate data fast |
| Writing and formatting content is easy | Outline list of groups, sections, and docs can get confusing |
| Excellent support team that answers relatively fast | Limited customization options |
| Need to buy a premium package for administrative features |
Knowmax
Knowmax advertises itself as a knowledge base for learning. The features on the AI-powered platform are all geared towards fast and easy employee training and superior customer service. So, companies can upload their company files, and team members can access information quickly to perform their customer-facing jobs better.
Knowmax’s AI will summarize long articles, provide assessments of articles, and repurpose information based on user context.
The platform also allows users to create content faster, turn written language into comprehensive visuals, and design decision trees.
Key Points
| Use cases | Knowmax is designed specifically for internal customer support teams who need to learn more to do better at their jobs. |
| Standout feature | AI-assisted content creation for customer support teams to generate summaries, quizzes, and interactive content. |
| Tracking and analytics | Knowmax offers tracking that focuses on performance of decision trees, and chatbot communication. |
| Integrations | Knowmax offers integrations with customer experience tools like Chrome, Zendesk, Genesys, and Salesforce. |
| Customer support | Users can email support or schedule a conference call. |
Top Features
- Advanced search capabilities using natural language queries
- Intuitive knowledge base for creating and organizing articles
- Real time assistance from agents in the customer service platform
- Customizable workflows that allow teams to contribute to knowledge base
Pricing
Knowmax does not offer any information on its website about plans or pricing. Users must contact sales.
Pros and Cons of Knowmax
| Pros | Cons |
| Excellent editor for keeping pages designed consistently | Articles should offer options to minimize and maximize for a cleaner look |
| Search option has relevant filters for finding information | The content update process can be lengthy, involved, an annoying |
| Decision tree feature is perfect for presentations | No conversational AI features |
Qatalog
What many users consider great about Qatalog is its simplicity. It is an AI-powered knowledge management platform that will pull your company data from all of your sources of truth. You can integrate documents, applications, and messaging systems. Qatalog will mine through it all to find accurate answers and deliver them to search queries.
Users don’t need to pre-index data, learn to use a complicated platform, or switch around many applications. You can simply connect your data to Qatalog and work from its unified platform to find answers and communicate with your team.
Key Points
| Use cases | Qatalog is best suited for teams that want to streamline access to knowledge, eliminate information silos, and enhance communication and collaboration. |
| Standout feature | Qatalog’s AI feature offers real-time access to fully updated data. |
| Tracking and analytics | Qatalog’s analytics tools are designed for analyzing data — spreadsheets, PDFs, or business applications. |
| Integrations | Qatalog allows for integrations with Asana, Dropbox, Google Workspace, MS Teams, and more. |
| Customer support | Qatalog offers a help center where you can search for answers in a knowledge base. |
Top Features
- RAG capability: Qatalog combines federated search technology to gather information with RAG, or Retrieval Augmented Generation, so AI can gather and synthesize information from multiple sites.
- Conversational interface: Users can ask questions in plain language and AI will respond accurately.
- Real-time access: Qatalog is always live, updating with the most accurate sources and delivering those responses.
- Customized permissions: Admins can control who has access to what information on the platform.
Pricing
Qatalog offers a 14-day free trial and a demo, but there is no pricing information on the website. Users can choose from Pro and Enterprise plans but must contact sales for pricing.
Pros and Cons of Qatalog
| Pros | Cons |
| Great for linking documents and leaving updates, comments, and notes in projects | Searching for very specific content assets can be difficult |
| Consolidating all communication and collaboration on a single platform is a nice resource. | Mobile version is not user-friendly and can be buggy |
| Self-generated structure is perfect for quick onboarding | Customization options are limited |
Archbee
Archbee is best known for its AI-powered document building, creating, and organizing. The platform will centralize all of your company data and then help you create documents based on that data. These could be sales playbooks, proposals, or product docs for customers or developers.
The platform will update your internal knowledge base as needed, in real-time, and apply changes to any documents you’re creating. From within the platform, you can also communicate with team members, customize content with interactive tools like drag-and-drop, and tag docs for future reference.
Key Points
| Use cases | Archbee is aimed specifically at software development teams creating technical docs. |
| Standout feature | Users can repurpose past content using snippets of text and other variables. |
| Tracking and analytics | Users can measure traffic, feedback analytics, search queries, and average time spent on documents. |
| Integrations | Archbee integrates with Trello, Slack, Loom, Zendesk, and more. |
| Customer support | Users can contact support through email. |
Top Features
- Reusable content
- Customizable blocks of text and content
- User access control
Pricing
Archbee offers a 14-day free trial and 50% off for two years of early-stage startups, plus growing, scaling, and enterprise plans.
- Growing Plan: $50 / month
- Scaling Plan: $200 / month
- Enterprise Plan: Contact Sales
Pros and Cons of Archbee
| Pros | Cons |
| Fair price point for document creation | The tool is complicated to use and can take a while to learn |
| Support is responsive and gets back to you relatively fast. | Too many bugs and glitches in the system are still present |
| Collaboration feature is nice, allowing team members to work together | There is little control over text styling |
Centralize and Unify Your Knowledge Base with the Right Software
As knowledge management platforms go, all seven of these are good options, depending on your specific needs. And each one has its own best features.
But 1up beats them all because we have all of those best features in a single place.
1up offers a centralized hub, AI-powered automated responses and document creation, and easy collaboration. Plus, you can integrate with your CRMS and messaging systems.
We’ll even make it easy to onboard your channel partners.
We do it all, and we want you to do it all too, with us. Get started with your free trial today.
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