Automate Product Knowledge and Questions with 1up

Build an Automated Product Knowledge Base

The Problem

You’ve got product knowledge stored in different locations. It’s fragmented and stuck behind silos.

But you need that knowledge. 

And right now, retrieving the right answers is taking so much time. Your team could be using that time more efficiently. 

The Solution

1up offers a centralized location for a single source of truth — yours. 

From there, our AI, K.B., can analyze your data and respond to any related question in seconds. 

Yes. Seconds. 

Automating Product Questions is Easy with 1up

How do we make it so easy? 

We connect to all of your sources of truth. Google Docs, Confluence, URLs — you name it. There, we’ll analyze your product documentation, security policies, sales and marketing assets, and even previously completed questionnaires. 

With all this information, we can automatically retrieve that data for you.

Then, whenever one of your team members has a product knowledge question, K.B. can answer it 10x faster then one of your teammates. So, you not only don’t distract your team mates but you also save a bunch of your valuable time.

1up can also complete your long questionnaires in a matter of minutes, even if it’s hundreds of lines. 

Accurate Responses in No Time

1up answers all your product knowledge questions, so you can stay in your workflow.

Automated, Updated Knowledge Base

1up creates a knowledge base from your original sources and automatically updates it every time you add new information, so all your information is accurate.

Integrate to Be Great

Connect to Google Drive, Confluence, Slack, and more. Forget endless searching and finding wrong answers. 1up finds the right answers every time.

See How 1up Can Automate Product Knowledge For Yourself

Still skeptical? 

1up is your sales enablement platform for quick, automated, accurate responses. 

Start a 14-day free trial to see how we can help you. It takes minutes to set up and get started.

FAQs

How does 1up ensure the accuracy of automated answers?

We pull data directly from your trusted sources — Google Docs, URLs, Confluence, and more. We make sure our responses are always drawing from the most updated and reliable information. 

Can 1up handle complex product knowledge queries? 

Absolutely. Our AI, K.B. can analyze the most complex documentation, synthesize it, and use it to respond to complex queries. You’ll always get precise answers in seconds. 

How does 1up stay updated as our product knowledge evolves? 

Our system is constantly updating your knowledge base any time you add new information to your sources. 

What integrations does 1up support? 

1up can connect with Confluence, Slack, Google Workspace, MS Teams, and more. We make it easy to centralize and automate product knowledge. Then we provide responses quickly to your whole team.

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