Automate Employee Knowledge in MS Teams with 1up

How to Automate Employee Knowledge in Microsoft Teams

The Problem

You’ve got a great sales team, but they don’t always have all the knowledge they need. And customers have LOTS of questions. 

They want to know about: 

  • Products
  • Technical features
  • Case studies

You don’t always have the answer. But you don’t want to interrupt a coworker. And you certainly don’t have the time to go through all the docs in your library to find it.

The Solution

With 1up, you can connect your MS Teams to your library — your knowledge base. 

In seconds, you can get the answers to any product question you have!

Everything in your knowledge base becomes instantly searchable and actionable. 

1up + MS Teams = Peak Sales Efficiency

Instant Answers to Questions

Say you’re a team member, and you ask the question, “How does this product handle security?” If you don’t have the answer, you begin the search. 

You ask Chuck at product marketing again for the fourth time this week! 

Chuck is happy to help, but now you’re both distracted. 

Or, maybe you can turn to your resource library. 

But there are dozens of documents on security alone, with hundreds of documents in total, and it’ll take FOREVER to find the answer.

With 1up, you simply ask the question in 1up. You’ll get an answer in seconds. It will be accurate because all the information comes from you. It will even have a link to the original source. 

Automated Responses to Large Files 

But wait. There’s more. 1up will also help you handle large documents like RFP and compliance questionnaires. 

You simply connect your website, API docs, and support portals to 1up. We’ll provide tailored, unique, accurate answers in seconds. 

And it’s all backed by your trusted sources!

Simple Setup and Integration with 1up

You can get started with a free trial today and be set up in minutes. 

All you have to do is connect 1up to MS Teams, and your team will be ready to win!

They’ll have direct access to your product knowledge. And you’ll have a strong, independent, capable sales team. 

FAQs

How do I give 1up access to my RFPs or questionnaires? 

You can upload your Word or Google Doc, and our AI, K.B., will populate the fields with precise, accurate answers from your knowledge base. 

What if I don’t have a Word or Google Doc? 

No doc? No problem! You can add the 1up Chrome browser extension, which will allow us to populate the fields directly on your client’s web page. 

How do I know I can trust the answers from 1up? 

Because they come from you! We only ever pull information from your original sources. And K.B. will give you links back to those sources. 

How do my team members message 1up in MS Teams? 

Easy! Simply type in @1up and proceed with your question!

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